SortaMail

Terms of Service

Effective October 2, 2026. Last updated October 2, 2026.

These Terms of Service ("Terms") are an agreement between you and Moonrise Apps, LLC ("we", "us", or "our"). They govern your use of the SortaMail app for phones, tablets, and computers ("the app") and the website at sortamail.app ("the website"; together with the app, "the Service").

1. Accepting these Terms

By downloading, installing, or using the app, or by using the website, you agree to these Terms. If you do not agree, do not use the Service.

2. About SortaMail

SortaMail is an email app that shows your email as threads grouped by the people in them. It connects directly from your device to the email providers you add, such as Gmail, Outlook, iCloud, or any IMAP service, and stores your email, sign-ins, and settings on your device. We do not run servers that receive or store your email or personal data, and we do not provide email accounts ourselves. You need your own email account with a third-party provider to use the app.

3. Who can use SortaMail

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with the permission of a parent or legal guardian who agrees to these Terms for you. By using the Service, you confirm that you meet these requirements.

4. Your license to use the app

Subject to these Terms, we give you a limited, non-exclusive, non-transferable, revocable license to install and use the app on devices you own or control, for your personal use or for your own work, in line with these Terms and the usage rules of the app store you got it from.

Except where the law allows it, you may not:

  • copy, modify, distribute, sell, lease, sublicense, or transfer the app or any part of it;
  • reverse engineer, decompile, or disassemble the app, or try to derive its source code;
  • remove or change any proprietary notices in the app;
  • get around any feature limits or paid-feature checks in the app; or
  • use the app in any way these Terms don't allow.

5. Your email accounts and content

You are responsible for the email accounts you connect to the app, including keeping your sign-ins secure and following your email providers' terms. You confirm that you have the right to access each account you add.

Your email, attachments, and other content remain yours. We claim no ownership of anything you access, send, or store with the app. Because the app stores everything on your device, you are responsible for your device's security and for any backups you want to keep. You are responsible for the messages you send.

6. Actions the app takes for you

When you archive, move, delete, mark, report as spam, or send mail in SortaMail, the app carries out that action on your email provider's servers, just as any email app would. Some actions cannot be reversed once they reach your provider.

When you ask SortaMail to unsubscribe you from a mailing list, it sends the sender's unsubscribe request, sends an unsubscribe email from your account, or opens the sender's unsubscribe page. Whether a sender honors that request is up to the sender. Bulk actions, such as unsubscribing from several senders or moving their mail to Trash, apply to every sender and message you select, so please review your selection first.

Features such as threading, the "Might be important" label, and newsletter detection are automatic and may not always be right. Please check before acting on important mail.

7. Acceptable use

You agree not to use the Service to:

  • break any law or regulation;
  • send spam, bulk unsolicited email, or deceptive or fraudulent messages;
  • send malware or other harmful code, or interfere with any network, device, or service;
  • infringe anyone's rights, including intellectual property and privacy rights;
  • access accounts or data you are not authorized to access; or
  • harass, abuse, or harm anyone.

Your email providers may also suspend or limit your accounts under their own policies, which is outside our control.

8. Third-party services

The app works with third-party services you choose to use, including Google (when you connect a Gmail or Google Workspace account), Microsoft (when you connect an Outlook or Microsoft 365 account), and the mail servers of any other provider you add. It also uses Gravatar and senders' own websites to show sender pictures, as described in our Privacy Policy. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.

The app's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements, as described in our Privacy Policy.

We may add, change, or remove support for particular providers over time, and a provider may change its service in ways that affect the app's ability to connect to it.

9. Beta versions

We may offer test versions of the app, for example through Apple's TestFlight or Google Play testing. Beta versions are for testing, may contain bugs, may change or end at any time, and may be less stable than final releases. Your use of a beta is also subject to the terms of the platform that distributes it. We recommend keeping another way to reach your email, such as your provider's own app or website, while testing.

During the beta, all features are free. We plan to offer a free version of SortaMail and a paid version, SortaMail Pro, with additional features such as multiple accounts, the Newsletter Manager, and the Attachments View. We may change which features are free or paid.

If you buy SortaMail Pro or any other paid feature, the price and billing terms will be shown before you pay, and the purchase will be handled by the app store or payment provider you buy through, under its own terms, including its rules on renewals, cancellations, and refunds. Subscriptions renew automatically until you cancel them through that store or provider. We may change prices for future purchases or renewal periods, with notice where the law or the store requires it.

11. Privacy

Our Privacy Policy explains how the app handles your information. In short, SortaMail has no servers, collects no personal data, and keeps your email and sign-ins on your device. The Privacy Policy is part of these Terms.

12. Intellectual property and feedback

The app, the website, and the SortaMail name, logos, designs, and software belong to Moonrise Apps, LLC or its licensors and are protected by intellectual property laws. Other than the license in these Terms, we reserve all rights. Third-party names and logos that may appear in the app or on the website, such as the names of email providers or senders, belong to their owners.

If you send us feedback, suggestions, or ideas about the Service, you give us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or payment to you.

13. Changes to the app

We are always working on SortaMail and may update, change, or discontinue the app or any of its features at any time. Updates are delivered through the app store or channel you got the app from, and some features may need the latest version.

14. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE APP WILL WORK WITH ANY PARTICULAR EMAIL PROVIDER, DEVICE, OR OPERATING SYSTEM VERSION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

15. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOONRISE APPS, LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, EMAIL, PROFITS, REVENUE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF FIFTY US DOLLARS (US $50) OR THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.

16. Indemnification

You agree to indemnify and hold harmless Moonrise Apps, LLC from claims, damages, and expenses, including reasonable attorneys' fees, arising from your breach of these Terms, your misuse of the Service, or your violation of any law or the rights of a third party in connection with your use of the Service.

17. Ending these Terms

You may stop using the Service at any time by removing your accounts from the app and uninstalling it. We may suspend or end your license to use the app if you materially breach these Terms, or discontinue the Service in whole or in part. Sections of these Terms that by their nature should survive, including the disclaimers, limitations of liability, and indemnification, will survive.

18. App store terms

If you got the app from the Apple App Store, Google Play, or another app marketplace, the following also applies:

  • These Terms are between you and Moonrise Apps, LLC only, not the marketplace operator (such as Apple Inc. or Google LLC), and the marketplace operator is not responsible for the app or its content.
  • Your use of the app must follow the marketplace's terms of service and usage rules.
  • The marketplace operator has no obligation to provide maintenance or support for the app. To the extent any warranty applies that cannot be disclaimed, warranty claims are with us, not the marketplace operator. For apps from the Apple App Store, Apple may refund the purchase price (if any) if the app fails to conform to a warranty, and Apple has no other warranty obligation.
  • We, not the marketplace operator, are responsible for addressing any claims about the app, including product liability claims, claims that the app fails to meet a legal or regulatory requirement, and claims under consumer protection or similar laws.
  • If a third party claims the app infringes its intellectual property rights, we, not the marketplace operator, are responsible for investigating, defending, settling, and discharging that claim to the extent these Terms require.
  • You confirm that you are not located in a country subject to a US government embargo or designated as a terrorist-supporting country, and that you are not on any US government list of prohibited or restricted parties.
  • For apps from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

19. Governing law and disputes

These Terms are governed by the laws of the State of California, United States, without regard to its conflict of law rules. Any dispute arising from these Terms or your use of the Service will be brought in the state or federal courts located in California, and you consent to their jurisdiction. Before filing a claim, you agree to contact us at support@sortamail.app and give us a reasonable chance to resolve the issue informally. Nothing in these Terms limits rights you have under the mandatory consumer protection laws of the place where you live.

20. Changes to these Terms

We may update these Terms from time to time. If we make important changes, we will update the date at the top of this page and take reasonable steps to let you know, such as a notice in the app or on the website. If you keep using the Service after changes take effect, you accept the updated Terms. The current version is always at sortamail.app/terms.

21. General

These Terms, together with the Privacy Policy, are the entire agreement between you and us about the Service and replace any earlier agreements on that subject. If any part of these Terms is found unenforceable, the rest stays in effect. Our not enforcing a provision is not a waiver of it. You may not transfer these Terms without our written consent; we may transfer them as part of a merger, acquisition, or sale of assets.

22. Contact us

SortaMail is made and published by Moonrise Apps, LLC, San Diego, California (moonriseapps.com).

If you have questions about these Terms, email support@sortamail.app.